Introduction Matale is professional rug machinery designer and manufacture. We can provide whole production line for making rugs and carpets. As one of the representative of Chinese carpet and rug machine manufacture, our carpet and rug machines achieve high level quality and...
Introduction
Matale is professional rug machinery designer and manufacture. We can provide whole production line for making rugs and carpets.
As one of the representative of Chinese carpet and rug machine manufacture, our carpet and rug machines achieve high level quality and perfect performance.
Our engineers are all skilled and full of experience. And management with ISO9001 quality system, which make guarantee of quality of our carpet and rug machines, PP rug machines.
FAQ
Q:How can i get to your factory?
A:Our factory is near shanghai Airport, we can pick you up in the airport.
Q:If i will need to stay in your place for few days, is that possible to book the hotel for me?
A:It’s always my pleasure, hotel booking service is available.
Q:What is your minimum order quantity?
A:Our minimum quantity is 1 set, as our product is machinery equipment, it’s difficult to send you samples, however,we can send you catalog, warmly welcome you to come visit our company.
Q: It's not convenient for me to go to China, but I want to see the condition of the machine in the factory. What should I do？
A: We support the production visualization service. The sales department who responds to your inquiry for the first time will be responsible for your follow-up work. You can contact him /her to go to the factory to check the production progress of the machine, or send you the sample pictures and videos you want. We support free sample service.
Q: I don’t know how to use after I receive Or I have problem during use,how to do?
A: 1) We have detailed user manual with pictures, you can learn step by step. And our user manual update every month for your easy learning if there is any update on machine.
2) If have any problem during use, we will give technical support until your problem is solved. We will be always at service, you can contact us by team viewer/Whatsapp/Email/Phone/Skype etc. If situation allows, we can also provide field maintenance service.
Our Company
Founded in April 2010, Matale's philosophy is to focus on the development of professional technology, the innovation of professional products and the world class level sales team aiming to provide better service to our customers in the flooring industry.
Matale, proudly made in China, will always be committed to the research and development on all unique tufting machines and ancillary equipment. Our reliable product quality standard system have brought customers worldwide and we will continue our reputable to meet the market demands.
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